Privacy & Security

This privacy policy covers what information we collect from you when you visit our site, how we use it, and under what circumstances we disclose it.By using our site, you agree with the terms and conditions of this privacy policy.

1. The information we collect

When you use the website, we receive and collect certain information. The information that we receive and collect depends on what you do on our site:

  • Information Collected via Online Requests. Only the minimum information necessary to complete an individual request will be collected while examining products or services through the website. All information captured online at is protected through industry standard 128bit SSL encryption technology, the highest level of web encryption available. Keeping personal information safe and secure for our valuable customers is our primary focus.
  • Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the website. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
  • Information Collected via Cookies. At any time we may use cookies to enhance the browsing and shopping experience on the website. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the website. The cookies transmit this information back to the computers at website or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the website; (iii) to monitor the effectiveness of certain of our marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served.

    Most people do not know that cookies are being placed on their computers when they visit the website or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, your shopping experience will not be adversely affected.
  • Information You Actively Submit to the website. For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the website and take as much time as you want to review our products and services without having to submit such Personal Customer Information.

    In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to create an account, subscribe to our newsletters, complete an order or submit feedback.
  • Creating a Account or Completing an Order. You can create a customer account with to complete an order. To open an account, you will need to contact a sales representative by phone to create a password-protected account with us. In doing so, we require that you provide us with all of the following Personal Customer Information: your name, email address, billing address, and credit card information. We use industry standard e-commerce security technology to protect the Personal Customer Information that you transmit to us when you establish your account and each time you access your account information. When setting up the account, we ask you to create a password. When you want to perform account activities that affect stored Personal Customer Information, we authenticate your access by verifying your email address with your password.
  • Newsletter Subscription. You may sign-up for free email newsletters full of recommendations and reviews for the latest merchant training.

2. How we use and share Personal Customer Information

Occasionally, the website uses Personal Customer Information to market products and services. website shares Personal Customer Information that we collect as follows:

  • Banks and Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
  • Law Enforcement Investigations. the website may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of website, our users, or others.
  • Service Providers. We send Personal Customer Information to third-party providers of goods and services that you may purchase from time to time on our site. Like subcontractors, these third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by the website.

3. Communications from

As a customer, you may receive the following communications from the website:

  • Communications related to transaction and account maintenance activities. These communications include without limitation: order confirmations; order update notices; order problem notices; and notices regarding material changes to site policies and account management procedures.
  • Communications containing information about website and its partners products and services. We send promotional emails and other outbound communications to website customers regarding products and services from website, its subsidiaries and trustworthy third parties.
  • Newsletter Communications. You may sign-up for free email newsletters full of recommendations and other information for merchant training, and more. The contact information collected in the newsletter subscriber account is only used to forward newsletters.

4. Underage customers

Our products and services are marketed for purchase by adults or with the consent of adults.

5. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, the website cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

6. Changes to Privacy Policy

This privacy policy was last changed on November 18, 2003. The website reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.

7. Questions or comments

If you have any questions regarding our privacy policy, please email us at

Security Policy

1. Protecting your information

The Personal Customer Information you provide -- including your credit card information -- to establish an account with us and to make purchases through us, is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

2. Password security

To further secure your Personal Customer Information, we require you to create a customer password when you establish an account with us. We encourage you to use a password that is not easily guessed (i.e., don't use your name or street name). Keep your password secret; do not share it with anyone.

If you forget your password, you can contact customer service and they will help you reset your password.

3. Remember to sign out

To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (i) completed your transaction, (i) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have signed out can access your account.

4. Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.

If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, website will reimburse you for such amount up to $50.00. Please contact our Customer Service for details.

5. Changes to security

This security policy was last changed on November 18, 2003. The website reserves the right to modify or amend this policy at any time by posting the revised security policy on our site. The changes will only affect the information we collect after the effective date of the change to our security policy unless we clearly express otherwise.